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My Perks is the Parogon Group’s new rewards app, designed to make every visit even more rewarding!

Whether you’re joining us for breakfast, lunch, after-work drinks, Sunday roasts, or evening dining, MyPerks gives you access to exclusive rewards, cashback every time you spend, personalised offers, and seamless table-side convenience across all Parogon venues.

Built around the way our guests actually dine, our app brings together everything you love about Parogon into one simple experience.

Every visit comes with its perks.

With MyPerks, you’ll unlock 5% cashback, exclusive rewards, personalised offers, and member-only treats across all Parogon Group venues.

Whether it’s a spontaneous midweek meal, cocktails with friends, or your regular Sunday lunch, MyPerks makes every visit even more rewarding.

Plus, the more you visit, the more rewarding your experience becomes, with enhanced benefits unlocked as you move through the tiers:

• Bronze – Earn 5% Cashback straight away on every visit.
• Silver – Unlock after two visits and start earning 8% cashback on Fridays
• Gold – Unlock after 5 visits and start earning 8% cashback Monday to Friday

Designed to make every visit feel effortless.

With MyPerks, you can order drinks directly to your table through the app and easily link your bill to collect cashback and rewards on your visit.

Whether you’re joining us for breakfast, lunch, evening drinks, or dinner with friends, MyPerks adds extra convenience to every visit while making sure you never miss out on earning.

Built around the way our guests dine, it’s a smarter, easier way to experience all Parogon venues.

Do I have to pay to join?

No. My Perks is completely free to join.

How do I collect cashback?

To collect cashback, show your app barcode to your server or at the bar before you pay. Your barcode must be scanned at the time of payment to link your visit. Cashback cannot be added retrospectively.

How much cashback do I earn?

• Bronze – Earn 5% cashback on all purchases
• Silver – Earn 5% cashback on all purchases + 8% Cashback on Fridays (Think double points)
• Gold – Earn 8% cashback Monday to Friday and 5% Cashback on weekends

How do I move through the tiers?

Your progress is measured by the number of visits that you make.

• Bronze – Start earning 5% cashback
• Silver – completed 2 visits on separate days
• Gold – completed 5 visits on separate days

Each tier unlocks extra cashback and exclusive perks.

How long does my tier status last?

Your tier is measured over a rolling 24-month period. As long as you continue visiting, you’ll maintain or progress your status.

Can more than one person link the same bill?

No. A bill can only be linked to one app account.

I forgot to scan my barcode. Can cashback be added later?

Unfortunately, cashback cannot be added after payment. Please remember to show your barcode before you pay on your next visit.

When will I see my cashback in the app?

Your cashback will appear shortly after your visit once your bill has been processed.

Can I use cashback with other offers?

Cashback can be used on future visits. Specific promotional terms may vary and will be shown in the app where relevant.

Does my cashback expire?

Yes. Your total cashback balance will expire after 6 months of inactivity (no points being earned).

To keep you balance alive you must visit one of our venues at least every 6 months then link your bill, order a drink or pay your bill via the app

How do you use my data?

We use your data to make the app work smoothly and to personalise your experience. This includes:

• Tracking your membership tier and rewards
• Helping you collect and redeem perks
• Sharing relevant news and offers

We never sell your data. You can update your preferences or opt out of marketing at any time.

• Members will earn a minimum of 5% cashback on eligible spend at participating Parogon venues
• Cashback is earned on eligible food and drink spend only. 
• Cashback is calculated on the final amount paid after any discounts, offers, vouchers or promotions have been applied, excluding tips, service charge and other non-eligible items.
• To earn cashback, members must identify themselves as a loyalty member before payment is completed. Cashback cannot usually be added retrospectively if the account was not presented at the time of purchase.
• Cashback will usually be added to your account shortly after your transaction is completed. In some cases, it may take up to 24 hours to appear.
• Cashback can be redeemed at any point with no minimum spend required.
• Cashback can be used as full or part-payment against eligible food and drink purchases at participating Parogon venues. Cashback has no cash value, cannot be exchanged for cash and no change will be given.
• Cashback can be redeemed at any participating Parogon venue, not just the venue it was earned in. Participating venues may change from time to time.
• Cashback is not earned on the value of cashback redeemed. Where cashback is used as part-payment, cashback will only be earned on the remaining eligible amount paid.
• Your cashback will expire if you do not make a purchase for six months. To keep your cashback active, simply make at least one purchase within every six-month period. Each purchase resets the six-month expiry period.
• If a purchase is refunded, cancelled or amended, any cashback earned from that transaction may be removed or adjusted. If cashback has already been redeemed, Parogon reserves the right to deduct the equivalent value from the member’s account.
• Where a bill is split, cashback will only be earned on the eligible amount paid by each member against their own account. Cashback cannot be claimed by multiple members on the same portion of a bill.
• Cashback is linked to the member’s account and cannot be transferred, sold, exchanged or combined with another member’s cashback balance.
• Members may not hold multiple accounts to gain additional cashback or benefits. Parogon reserves the right to close duplicate or misused accounts.
• Cashback cannot be earned or redeemed in conjunction with staff discount unless otherwise stated.
• Some promotions, menus, ticketed events, deposits, private hire payments or third-party offers may be excluded from earning or redeeming cashback. Any exclusion will be made clear at the point of booking or purchase where applicable.
• Parogon reserves the right to correct cashback balances where cashback has been added, deducted or redeemed in error.
• Parogon reserves the right to suspend or remove cashback, close accounts or refuse redemption where we reasonably believe there has been fraud, misuse, account sharing, attempted manipulation of the scheme or a breach of these terms.
• If a member closes their loyalty account, any unused cashback will be forfeited. Cashback cannot be transferred to another person or account.
• Parogon may amend, pause or withdraw the cashback scheme at any time. Where changes materially affect members’ existing cashback, we will aim to provide reasonable notice where practical.
• Cashback is a promotional reward and remains subject to these terms. It is not cash, electronic money, a gift card or a savings product.
• By joining the loyalty scheme, members agree to Parogon processing their personal data in line with our Privacy Policy. Marketing communications will only be sent where members have provided the required consent or where otherwise permitted by law.
• Parogon is not responsible for cashback not being earned or redeemed where this is caused by circumstances outside our reasonable control, including technical faults, app outages, internet connectivity issuesor incorrect account details being provided. We will use reasonable efforts to resolve genuine account issues.