RESULT! – We’re winners


Last night we were surrounded by Stoke-on-Trent and Staffordshire’s business elite at the Sentinel Business Awards.

We were up for the Training Excellence Award and were against some strong competition so when we won, it was incredible!

As an ecstatic team of 10, we all proudly approached the stage to take home our award.

Training is a huge part of our company values and we put a lot of time and effort into upskilling our staff so that they have the tools to progress.

On the job training is clearly a huge part of driving success at some levels of employment and our shadowing scheme for new members of staff works really well in settling them in after induction, but we have many avenues of training to employ.

Some of the training tactics we use:

  • Training trackers issued to all new staff to guide them through their initial months
  • Each venue has a dedicated in house trainer
  • We have two new area trainers that target areas of development specifically
  • Our managers have access to an online platform of training modules
  • We clearly outline what is expected in every job description and provide managers of every level with a training record which shows them the skills they need to progress
  • We run annual leadership management workshops
  • We also offer a work experience programme with Stoke-on-Trent college
  • We organise educational trips to suppliers for members of the team

By offering such a clear and well-managed training programme, our staff know what’s expected of them so they don’t feel overwhelmed, they are fully supported by our trainers and management team, and they are able to have aspirations to progress.

We have excellent staff retention figures and a happy workforce, so we know that our training programme is working.

We were thrilled to have been recognised for all of this thought and effort and we look forward to training and working with a further 140 of Stoke-on-Trent and Staffordshire’s finest when we recruit again later this year.

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Photo by The Sentinel